Shipping & Return Policies
You may return most new, unopened items within 30 days of delivery for a full refund. If the item needs to be exchanged, simply reorder the correct item and send back the wrong one. Once received your credit card will be refunded the original amount less the original shipping cost.
If you need to return an item, please CONTACT US with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Elevate Retail Company
517 Main Street
Johnstown, PA 15901
We are currently only shipping to USA customers. Shipping is decided by USPS shipping rates. Alaska and Hawaii are separate shipping fees. All lightweight items such as T-shirts, hats, stickers, etc. ship USPS First Class Mail. All other bulky items ship FEDEX Ground. Orders generally go out within 24 hours of order placement, most the same day if placed before 2 pm ET. We ship out of Johnstown, Pa which is 1-3 days to most parts of the country and 4-5 to the west coast. Standard ground shipping is currently the only option.